Our return policy lasts 14 business days from the time you receive your product. If 14 business days have gone by since the receipt of your purchase, we will not be able to issue you a refund or accept a return.
To be eligible for a return, your item must be unused, unworn and in the exact same condition that you received it. It must also be in the original packaging.
It must not have any hint of perfume or show evidence of wear (torn, broken, stretched, stressed seams)
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products back that are considered intimate for instance like bras, panties, bikinis, swimsuits or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Physical Gift cards
- Digital Gift Cards
- Face Masks, Neck Gaiters
- Hygiene Products
- Underwear Garments
- Worn Socks
- Downloadable software products
- Some health and personal/beauty care items
To complete your return, we require a receipt or proof of purchase.(i.e - copy of your packing slip)
If you ordered our product from a physical store other than likibrand.com, please be sure to follow that store's return policy guidelines.